University Process Improvement
University Process Improvement
Project Scope:
Review current policies, practices and processes relating to 'Term Delete'. Design
and create an improved process that eliminates paper, create an electronic form submission,
and captures approvals using existing software. Streamline the process for efficiency
and time savings. Term Delete is the process that will remove classes associated with
a semester that the student did not attend and a failing grade has been reported.
June 2018 - team reconvene to implement an electronic process using DocuSign.
PROPOSED TIMELINE: June 2018
"AS IS" (Current State)
"TO BE" Mapping (Future State)
Project Outcomes: October 2018
Project Team:
- Alecia Lawrence, Bursar Office
- , Innovation in Teaching & Learning
- , Registrar Office
- , Process Improvement
- , Process Improvement - Project Manager
- , Registrar Office
- , Registrar Office
- , Graduate School
- , Financial Aid
- , Bursar Office
Phone: 901.678.2213 | E-mail: processimprovement@memphis.edu