IT Security Awareness Training
Note for New Employees: You will receive an email from itsec-training@memphis.edu when training is available. If your start date was more than a week ago and you have not received a training notification email, please contact umtech@memphis.edu.
If you were enrolled in New Hire training prior to Sept. 18, 2026, log in to KnowBe4 to access your training:
All modules on your dashboard are required for annual training. For KnowBe4, be sure to click the "Complete Training" button on the final screen of the training module to receive credit for completion.
Did you know that around 90% of all data breaches involve some sort of human error?
Hackers know that it requires a lot of technical skill to get past a firewall into a server when it's so much easier to trick someone into giving up a password or clicking on a malicious link in an email. You may be surprised to learn that employees are considered the weakest link in any organization's security defense.
Since we must all be responsible for our personal digital security, all UofM employees and emeritus faculty with active accounts are required to complete Security Awareness Training annually. This training gives users the tools and skills necessary to recognize common attack methods help protect our systems and data. Additionally, these principles can be applied to your personal digital life to help keep your personal data safe.
Training is provided by Adaptive Security. Required trainees should receive email notifications and reminders during the training period, as well as a confirmation email upon completion. If you have received a notification email, training is required.
Training Instructions:
To begin training, click the "Access Security Awareness" button above. On the Adaptive
or KnowBe4 login screen, enter your UofM email address. Click to continue to the UofM
Single Sign-On page (sso.‌‌memphis.‌‌edu), then log in with your UUID and password.
Once signed in, you will see your training dashboard, which contains your required
trainings. All trainings listed on your dashboard are required. Click the course title, then click the "Start" button to begin. For video training
modules, use the arrow buttons at the bottom of the new window to navigate to the
"Next" and "Previous" sections. If you need to pause your training, you can exit the
window and resume training later without losing your progress.
KnowBe4 users, be sure to click the "Complete Training" button on the final screen. For policy acknowledgements, click the "Start" button to open the relevant webpage.
After reviewing the provided information, return to KnowBe4 and click the corresponding
acknowledgement button.
After you complete all training items, you will receive a confirmation email within
one hour.
If you have any questions about training or issues accessing KnowBe4, please or contact the ITS Service Desk at umtech@memphis.edu.
In addition to annual training, UofM IT Security conducts regular phishing simulations for employees. Failure of multiple phishing simulations might result in additional training assignments.
Frequently Asked Questions (FAQ)
What is my username and password to log in for training?
After entering your email address, you will log in via the familiar UofM SSO login
page using your UUID and password. If you experience any issues, please or contact the ITS Service Desk at umtech@memphis.edu.
What is the purpose of the training?
Individual account compromise is a major attack point for cybercriminals. Annual IT
Security Awareness training helps equip our users with the knowledge and skills that
will help protect University systems and data, as well as our users' personal data.
Why annual training?
Both technology and threats to technology change constantly. To ensure our users are
kept informed and aware of the latest changes, and to meet regulatory requirements,
UofM requires this training annually during the month of October, or within 30 days
for new employees and those who have not completed training within a year.
Who manages the information security training program at the UofM?
The UofM IT Security Team (IT Sec) manages the day-to-day functionality as well as
the implementation of the program.
Who must take the training?
All employees at the UofM including, but not limited to, university administration;
faculty (including full-time, part-time, adjunct, and emeritus); full-time, part-time,
and temporary staff; and student employees must complete the assigned security awareness
training at least annually. Required trainees should receive email notifications and
reminders during the training period, as well as a confirmation email upon completion.
If you have received a notification email, training is required.
Where can I find more information regarding this training?
For more information regarding training, please contact IT Security via email at itsec-training@memphis.edu, or visit the IT Security team webpage at any time.